CORE Subjects studied in ‘STUDY YEAR ONE’ are:

1.  Business Theory & Commercial Practice   

2.  Commercial Practice & Law

3.  Management & Administration in Business    

4.  Advanced Management & Administration

CORE Subjects studied in ‘STUDY YEAR TWO’ are: 

5.  Hotel Operations & Management      

6.  Tourism & Travel Management  

7.  Events Management         

8.  Hospitality Industry & Administration

Summary of Content/Syllabus of each Core Subject

1. Business Theory & Commercial Practice  

1. Planning, Forecasting, Profit, Objectives, Policy, Enterprises, Business Units, Directors, Distribution 
2. Capital, Financing of Business, Working Capital, Funds Forecast, Revenue, Expenditure, Overhead
3. Starting/Taking Over a Business, Market Potential, Competition, Location, Knowledge, Goodwill
4. Organisation, Delegation, Responsibility, Structure, Charts, Control, Communication, Flows 
5. Budgets, Budgeting, Preparation, Limiting Factors, Control, Review, Standards, Pricing Policy       
6. Credit and Credit Control, Types and Uses of Credit, Dangers, Liquidity, Types of Discount
7. Management of Personnel, Recruitment, Job Analysis, Selection, Appointment, Induction, Policy
8. Stock Control, Costs, Levels, Records, Principles of Purchasing, Buyers, Suppliers, Orders, Receipts
9. Sales, Salesmanship, Customers, Marketing Management, Responsibilities, Advertising, Promotion
10. Production Management, Market, Technology, Factories, Costing, Industrial Administration  
11. Financial Accounting, Bookkeeping, Ledgers, Manufacturing, P&L, Balance Sheets, Ratios
12. Office Organisation, Room Layout, O&M Study, Environment, Control, Data, Records, Computers

2. Commercial Practice & Law  

1. Commerce in the Modern World, Economics Systems, Commercial Law, Trade, Banking, Insurance
2. Classifications of Law, Legal Systems; Criminal & Civil, Constitutional, Common, Statute, Case Law
3. Commercial Law, Law of Contract: Offer, Acceptance, Consideration; Terms & Conditions of Trade
4. Credit Transactions, Risk, Credit Management and Credit Terms, Business and Credit Documents
5. Legal Business Units, Financing Companies, Shares, Law Relating to Company Directors & Officers
6. Law of Tort for Physical Products, Types of Tort, Recovery, Defences, Proof, Consumer Protection
7. Tort Law for Services, Defects, Damages, Types of Losses, Negligence, Harm, Duty of Care
8. The Law of Agency, Types of Agent, Rights & Duties of Principals & Agents, Termination, Bailments
9. Employment and Labour Law, Employment Contracts, Duty of Care, Breaches, Discrimination
10. Principles and Law of Insurance, Indemnity, Risk, Insurers, Types of Insurance Policies, Documents
11. Tort Liability for Premises, Workplaces, Occupiers, Visitors, Liability Insurance, Negligence, Defences
12. Intellectual Property Protection, Copyright, Patents, Rights, Data Security, Franchises, Passing Off

3.  Management & Administration in Business

1. Contemporary Management, Leadership, Commerce, Enterprises, Private/Public Companies  
2. Functions of Management, Objectives, Strategy, Tactics, Operations, Quality, Standards 
3. Responsibilities of Management, Seniority, Authority, Subordinates, Customers, Community
4. Delegation of Responsibility, Review, Business Organisation, Expansion, Structure, Span of Control  
5. Communication in Management, two-way, Vertical/Horizontal, Principles, Oral, Unspoken, Written 
6. Planning, Forecasting, Budgeting, Budgetary Control, Preparation, Master Budget, Variances    
7. Manpower Planning, Specialisation, Recruitment, Applicants, Selection, Interviews, Planning, Trials  
8. Management of Personnel, Induction, Training, Remuneration, Personnel Policy, HR Department  
9. Industrial Relations, Trade Unions, Industrial Action, Collective Bargaining, Joint Consultation
10. The Manager-Subordinate Relationship, Attitudes of Employers and Employees, Relationships
11. Management Styles, Leadership, Respect & Loyalty, Disciplinary Action, Counselling, Resignations
12. Managerial Development, Traits, Attributes, Preparing for Career and Promotion in Management

4. Advanced Management & Administration 

1. The Evolution of Management Theory, Fayol, Weber, Taylor, Mayo, Scientific Management
2. Organisations, Ownership, Categories of Enterprises, Environmental Interaction, Systems Theory
3. Structures of Organisations, Growth and Development, Structure and Control, Communication
4. Motivational Theories, Argyis, Maslow, McGregor; Likert, Herzberg, Vroom, Handy, Psychology
5. Theories on Leadership, Types, Trait, Style, Groups & Teams, Models, Analysis, Theorists
6. Strategic Management, Fayol, Chandler, Andrews, Ansoff, BCG Matrix, Porter, SWOT, Analysis 
7. Business Environment, PEST, Competition and Industry Rivalry, Barriers to Entry
8. Managing Change, Culture, Learning Organisations, Theorists, Entrepreneurship
9. Mission Statements, Organisation and Strategic Vision, Values and Beliefs, MBWA, MOST 
10. Stakeholders, Shareholder Value, Business Ethics, Corporate & Social Responsibility 
11. Communication Theory, Attitudes and Organisational Behaviour, Models and Theories 
12. Business Ethics, Law, Compliance, Codes of Conduct, Ethical Investment

5. Hotel Operations & Management  

1. Functions of Hotels, Importance, Classification, Rating, Motivation for Travel, Attractions, Locations
2. Hotel Products, Markets, Goods, Services, Features, Components. Hotel Users, Marketing of Hotels
3. Hotel Organisation, Management, Staff, Departments, Responsibility. Recruitment, Training, Structure
4. Reception, Front Office, Impressions for Customers, Receptionist Qualities, Reservations, Registration, Room Allocation
5. Information, Guest Relations, Complaints, Billing, Accounting, Check-out, Security, Uniform Staff
6. Hotel Bedrooms, Bathrooms, Bedroom Furniture, Decor, Lighting, Fire Instructions, Corridors, Stairways
7. Hotel Housekeeping, Housekeeping Roles, Organisation, Supervisors. Room Inspections, Room Status Indicators, Room Services
8. Hotel Catering, Meals, Room Rates, Charges. Menus, Styles of Service, Types of Catering Outlets
9. The Hotel Food Chain: Purchasing, Suppliers, Orders, Receipts, Storage. Food Preparation, Health & Safety
10. Restaurants, Features, Menus, Food Service Styles, Tableware, Restaurant Staff, Cleanliness, Catering
11. Beverages, Hotel Bars, Drinks Lists. Purchasing, Deliveries, Cellar Control, Prices, Sales Control  
12. Guest Services, Leasing, Licences, Merchandise, Laundry, Directories. Finance, Accounts, Ownership

6. Tourism & Travel Management

1. Definitions of Tourism, Travel Motivation, Visitors, Products & Services, Destinations, Attractions
2. Economic Importance of Tourism, Social Consequences, Tourism Development and Investment
3. Tourism & Travel Markets; Holiday, Leisure, Business Travel, Events. Inclusive & Package Tours      
4. Industry Organisation, Channels of Distribution, Producers, Wholesalers, Tour Operators, Costs
5. Transport, Competition, Carriers: Air, Rail, Road, Water, Services, IATA, regulation, Travel Insurance
6. Accommodation, Catering, Services, Chains. Location, Rating, Demand, Franchises. Guest needs
7. Travel Agencies, Types, Location, Layout, Competition, Premises, Interiors, Brochures, Displays
8. Starting a Travel Agency, Registration, Finance, Ownership. Itineraries, Reservations, Fares, Tickets
9. Managing an Agency, Staffing, Selection, Training, Motivation; Making Sales, Income, Credit Control
10. State Promotion of Tourism, Politics, Economics, Infrastructure, Access, Transport Links, Visas
11. Marketing, Research, Opportunities, Adverts, Publicity, Promotion Campaigns, Offers, Merchandising
12. Tour Brochures, Uses, Features, Type, Design, Contents, Websites, Literature, Booking Forms 

7. Events Management 

1. The events industry; categories of events; stakeholders; event creation, feasibility, themes, checklists.
2. Event managers, the event team, personnel, communication, decision making, time management.
3. Event concepts, planning and strategy, SWOT analysis, event business plans, event documentation. 
4. Event budgets, financial planning, forecasts; event income, expenditure, records, accounts.
5. Sponsorship: opportunities, targeting sponsors; sponsorship packages, proposals, prices, brands. 
6. Event venues; logistics, factors in venue selection, site visits, contracts; catering, concessionaires.
7. Event programs and schedules, timing of activities, ceremonies, Gantt charts, programmes, advertising. 
8. Legal matters, organisational structure, copyright, agreements, licences, insurance, claims, law.
9. Event logistics and production; venue layout, capacity, access, site features, equipment, services. 
10. Event health & safety; workers, performers, attendees; risk assessment, crowds, emergencies, transport.
11. Marketing & promotion, media, market research & strategy, the event product, promotional campaigns. 
12. Starting an event management business; factors to consider: legal, finance, staff, skills, competition.

8. Hospitality Industry & Administration

1. The hospitality industry, its sectors and products, hospitality and customer service.
2. The hotel accommodation sector: hotels as businesses, motives for travel; types, sizes, locations, rating.
3. Other accommodation units: motels, bed & breakfast, guest houses, camp sites, lodges, resorts.
4. Visitor destinations, attractions, visitor types, the “5As”, promoting destinations, visitor experiences.
5. Travel and transportation, safety, regularity, routes; air, rail, road, water, hybrid and mixed transport.
6. Inclusive ITs or package tours, tour operators, incoming operators, ground staff, tour reps.
7. Catering, meals, food and beverages, tariffs, outlets, menus and service, food preparation.
8. Restaurants and eating places, ambience, restaurant staff, kitchen and food hygiene.
9. Front office and housekeeping, registration, check-out, room service, supervisors, personnel.
10. Events, meetings, conferences, planning organising, venues, themes, seminars, seating, layout.
11. Entertainment, gaming, sport, recreation, amusement and theme parks, casinos, performances.
12. Visitor information, advertising & publicity, public and private promotion, brochures, websites.

WHAT IS INCLUDED IN THE FEE FOR THIS BACCALAUREATE PROGRAMME

Your CIC Fee includes:-

• Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Core Study Publications for each of the eight (8) Core Subjects of study.
• CIC’s detailed, professional Study & Training Guides with full instructions on how to study to achieve success and gain top results.  An additional specially written Examinations Guide which includes expert advice, detailed guidance and tips on how to prepare for, approach and answer Examinations, is also provided.
• Self-Assessment Tests with Model Answers, and Training Tests, Questions and Exercises, which can be used as ‘Past Papers/Questions’ for Examination preparation.
• The Examination** papers set for the Core Subjects; Examinations are written under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examinations will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examinations. **An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.
• The prestigious Baccalaureate certification and Transcript on successful completion of the Programme.  Note, a First Study Year Transcript is also provided on completion of the First Study Year.
• Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
• Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.
• Everything needed for your Study & Training success is included in the CIC Fee.

Additionally:

• Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement.
• CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

• Hotel Operations & Management Diploma 12 months (flexible)
• Hospitality Management Honours (Higher) Diploma 21 months (flexible)
• Marketing & Sales Management Diploma 12 months (flexible)
• Human Resource & Personnel Management Diploma 12 months (flexible)
• Leadership & Team Management Diploma 12 months (flexible)

The Baccalaureate is designed for men and women to be able to proceed to high-level positions in their study and career areas, to gain promotions, and to carry out a wide range of responsibilities professionally, efficiently, with expertise and with confidence; this is all based upon the wide range of knowledge and understanding of vocationally and career-oriented hospitality management and administration, event management and related skills attained from the Baccalaureate Programme.

There is a wide range of options for further study - see the "Related Courses" section for suggestions – which include a second ABA & Baccalaureate specialization, the 'Double Award' EBA & BBA Bachelor degree Programme, and the 'Double Award' EMBA & MBA degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.