Summary of Major Topics:

• Understanding individuals at work, the differences between individuals, psychology
• Managing diversity in the workplace 
• Personality and personality studies and assessments   
• Attitudes, culture and change in the workplace
• Gender and organisational behaviour, equality in the workplace
• The nature of learning, its relevance to organisational behaviour
• How people learn and develop, development methods
• Learning theories, the learning organisation, knowledge management
• The process of perception, factors which provide meaning or bias
• Communication and transactional analysis        
• The meaning and concepts of motivation
• Motivational theories and their relevance to work situations
• Needs, expectations and frustration
• The nature of workgroups and teams
• Formal and informal groups and their formation
• Factors affecting group effectiveness, cohesiveness and performance  
• Team roles and functions, team membership, group dynamics
• Frameworks for behavioural analysis of teams and groups
• Managing change, improving performance     
• Job satisfaction, job design, effects on performance at work
• Stress at work, factors creating and ways of dealing with stress
• Human resource management compared with personnel management
• HRM personnel policies, activities and functions
• Training, development, making sure training is effective
• Performance appraisal methods, potential problems
• Employee relations, legal and behavioural issues  
• The personnel function and organisational performance
• Staffing the organisation, the importance and stages in human resource planning
• Job analysis, preparing job descriptions and person specifications
• Planned and systematic recruitment and job selection
• Interviewing style and skills

Your CIC Fee includes:-

• Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive Core Study Publication and supplementary Study Publication.
• Study & Training Guidance with advice on how to study to achieve success and gain top results. 
• A detailed, professionally written Examinations Guide which includes expert advice, guidance and tips on how to prepare for, approach and answer Examinations in order to achieve the best results.
• Test Questions, (which can be used as ‘Past Papers/Questions’) and Model Answers for them, and additional Exercises, Tests and Activities.
• The Final Examination** sat under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examination will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examination. **An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.
• The prestigious Cambridge International College Mastery of Management Diploma when you pass the Final Examination.
• Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
• Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.

Everything needed for your Study & Training success is included in the CIC Fee.

Additionally:

• Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement. 
• CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

• Human Resource Administration Honours (Higher) Diploma 21 months (flexible)
• Human Resource Administration EBA: Executive Business Administration 3 years (flexible)
• Human Resource Management (EMBA) EMBA: Executive Mastery of Business Administration 3 years (flexible)
• Leadership & Team Management Diploma 12 months (flexible)
• English & Administration EBA: Executive Business Administration 3 years (flexible)

THis Program provides you with the knowledge and confidence which is needed to become a successful senior HR manager, executive, manager and administrator, and effective leader. This Program provides a thorough and detailed understand of the many factors influencing effective human resource management; it provides a solid understanding and knowledge of key issues, how to assess HR situations and requirements, and how to effectively react to HR and organizational circumstances. The 

This graduate/MBA/MA-level Program is confirmation of your ability to successfully undertake further studies at graduate and postgraduate levels, in human resource, organizational behaviour, management and related studies.

There is a wide range of options for further study - see the "Related Courses" section for suggestions – which include the ‘wider’ syllabus ABA & Baccalaureate Programmes and the 'Double Award' EBA & BBA Bachelor degree Programme, and the 'Double Award' EMBA & MBA degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.