Summary of Major Topics Covered in this Diploma Program include:

Module 1 - Computers and the Functions of Management

• The importance of management, information in management, computers as management tool
• Principles of management: the “technical” aspects and the “human” aspects of management
• Objectives of an enterprise, policy making, interpretation and implementation, research and planning
• Functions of management: planning, organising, co-ordinating, motivating, controlling, setting standards

Module 2 - Computers in Business and Administration

• The development of computers, programming languages, the current generation, variety, compatibility
• Artificial intelligence, decision support systems, heuristics, PCs, technology in business and industry
• Characteristics of computers: speed, storage and retrieval of data, diligence, accuracy
• Limitations of computers, the manager’s role, their proper use in a variety of business situations

Module 3 - Computer Systems: Hardware

• Information flow within a business, manual operation, computerised versions, the advantages
• The building blocks of a computer system, digital information, the central processor unit, interfacing
• Random access memory, memory management, tuning and refining the system, bootstrapping
• Hardware components, input and output devices, recent developments, processors, tablets, hybrids

Module 4 - Computer Systems: Software and Data

• Turnkey, operating and multi-user systems, interrupt-driven and priority operating systems
• Distributed systems and local processing, where data should data exist, orthogonality
• Programming tools, code and high-level languages, compilers, interpreters, business applications
• Searching and reporting, exporting and sharing data, user identifications, passwords, macros

Module 5 - Practical Uses of Computers

• Best practice, measurable objectives: effectiveness and efficiency, process control, historical profiles
• Operational intelligence, business tools and mobility
• Web-based operations, website customer use of computers, navigation, screen layouts, marketing
• Examples of why businesses computerise operations: property, hotels, insurance, retail, sport, others

Module 6 - Computers and Management Information

• Practical uses of computers, case study, information needs for decision making
• Computers in forecasting, planning and analysis, graphs, spreadsheets, flow diagrams
• Business models and scenario modelling, income forecasting, 3D line-graphs, mutli-column graphs
• Business intelligence, knowledge, demographic profiling, predicting customer preferences

Module 7 - Computers and Communication

• Communication in business and management, internal and external, lines of communication
• Communication terms, devices and protocols, telecommunications, broadband, global networks
• The internet, IP numbers, URLs, http://, bandwidth, network speed, compression and streaming
• Computer mediated communication, email, SMS, OCR, practical managerial considerations

Module 8 - Computers and Accounting

• The need for accurate and timely accounts: operational intelligence, strategic decisions, stakeholders
• Manual bookkeeping, computerised accounting systems, master records, data entry, audit log
• Business requirements, financial data flows, real and notional transfers, transactional ledger
• Computer generated reports, user-configurable software, standardisation, flexibility, regulations

Module 9 - Digital and Printed Media - Beyond Word Processing and Desktop Publishing

• Traditional print media, word processing, documents, static and dynamic features, useful tools
• Desktop publishing, publishing software, graphic design and colour theory
• Digital media, web-servers, web-browsers, websites, html, content management systems, social media
• Web site production teams: content, designers, engineers, developers, quality assessment

Module 10 - Business Continuity: Choosing and Defining a Computer System

• Business continuity, systems life-cycle, the waterfall model, expansion, research, funds, experience
• Choosing a system: scope, feasibility, requirements, pilot, specification, project planning, timelines
• Project management companies, project committees, communications, tasks, workstreams, concepts
• Test plans, acceptance criteria plans, post acceptance planning, a case study

Module 11 - Business Continuity: Delivering, Testing and Introducing a Computer System

• Procuring hardware and software, developing functionality, configuring the system environment
• Testing a system: components, functionality, parallel run, simulations, capacity, specifications
• System build and integration, project team skills, infrastructure, development, checks, going-live
• Agile project management, quality assurance and user acceptance testing (UAT), training plans

Module 12 - Business Continuity: Efficient Running and Maintenance of a Computer System

• Emergency planning, identifying risks, the site for computer systems, electricity matters, UPS
• Back-up communications, hardware failure, data back-up systems and procedures, disaster recovery
• Physical security and conditions, access policies, cyber-attacks, prevention methods, encryptions
• Operating procedures, permissions systems, domain administrators, governance and regulation

WHAT IS INCLUDED IN THE MODEST CIC FEE

 Your CIC Fee includes:-

• Your enrolment/registration with Cambridge International College, and your own high-quality, professionally produced and illustrated comprehensive International CIC Study & Training Publications.
• A detailed, professional ‘Study & Training Guide’ with full instructions on how to study to achieve success and gain top results.  The Guide includes detailed advice on how to answer Self-Assessment Tests, Training Tests and Examinations.
• Self-Assessment Tests and Recommended Answers for them, and a Progress Chart.
• Two Progress/Training Tests (which can be used as ‘Past Papers/Questions’) with an optional Tutorial Support Service.
• The Final Examination** sat under Invigilation/Supervision in your own area - full details, guidance and explanation of how your Examination will be arranged and how Invigilation is conducted will be provided when you register.  Note, CIC arranges Examinations in over a hundred countries worldwide for thousands of Members every year; it is a flexible, straightforward process and will be arranged when YOU are ready to write your Examination.  **An Assignment Option is available instead of an Exam for the ‘Covid-19’ (Corona) virus period.
• The prestigious Cambridge International College Diploma on successful completion of your Study & Training and on passing the Final Examination.
• Your personal page on CIC’s Member Services website with access to results, despatch details, advice and guidance, and more: www.cambridgeinternationalcollege.co.uk
• Regular information and news including: Newsletters with details of special offers and new Programs and much more; and Competition Forms; by email and post.

Everything needed for your Study & Training success is included in the CIC Fee.

Additionally:

• Further Study and Training Advice, and Assistance is available before, during and after CIC Study & Training; Members may ask CIC’s team of experienced Consultants for advice on further study and Programmes to improve career prospects and advancement. 
• CIC’s experienced and helpful staff can assist with numerous special requests, such as reference/recommendation letters and transcripts, and more, by post and email.

• Office Management & Administration Diploma 12 months (flexible)
• Project Leadership & Management Diploma 12 months (flexible)
• Management & Administration (EBA) EBA: Executive Business Administration 3 years (flexible)
• Business Administration EBA: Executive Business Administration 3 years (flexible)
• Business Entrepreneurship & Organisation Diploma 12 months (flexible)

This Program is advantageous to any and all managers, business people, administrators and workers in any and all organizations, and will provide the knowledge which is needed for upwards progress; executives and directors will look for staff with proven computer and IT knowledge and understanding to help improve efficiency and make best use of the technology available.  For those working in or wanting to enter the IT field, it provides the ability for advancement because it covers far more than just technology - it provides the foundation to become a manager and to translate the theoretical benefits of computer systems into reality to the benefit of all types of organizations.

Further studies focus on management, administrative and business development in a very wide range of fields. There is a wide range of options for further study - see the "Related Courses" section for suggestions - which include Honours Diplomas, ABA & Baccalaureate Programmes, and the 'Double Award' EBA & BBA Bachelor degree Programme.  You are welcome to ask the College for advice, and of course you can see details of these Programmes on this website.